This is an experimental prototype intended to gather feedback. Find out more on our blog

How do government Covid19 response sites perform?

Good online responses are fast to load, removing frustration and minimising data costs for users. They are accessible, working on a wide range of devices and for a wide range of users' abilities. They are written clearly, avoiding jargon and not expecting technical understanding.

Those are the foundations. Great teams build on them with a clear focus on user needs, and strong feedback loops that let them keep making their information and services better.

We've been tracking 80-90 government Coronavirus/Covid19 response websites and analysing how well they're covering the basics. These are the interim results, intended to gather feedback.

If you want to understand the methodology, you can find the raw data and code on github. If you want to provide feedback (and we'd really appreciate that), please email James Stewart.

Good scores (0.9 and above) here mean that you're getting some basics right - your site is fast and covers accessibility basics. That's a great foundation to put the focus where it belongs: on understanding and meeting user needs.

Government Site Average speed Average accessibility Reading age  
UK https://www.gov.uk/coronavirus 0.95 1 10
to 11 years
full report
California https://covid19.ca.gov/ 0.99 1.0 17
to 18 years
full report
Netherlands https://www.government.nl/topics/coronavirus-covid-19 0.91 0.97 14
to 15 years
full report
UK https://www.nhs.uk/conditions/coronavirus-covid-19/ 0.97 0.96 16
to 17 years
full report
Scotland https://www.gov.scot/coronavirus-covid-19/ 0.85 0.96 17
to 18 years
full report
Ontario https://covid-19.ontario.ca/ 0.91 1.0 18+ full report
Sweden https://www.folkhalsomyndigheten.se/the-public-health-age... 0.98 0.94 18+ full report
France https://www.gouvernement.fr/en/coronavirus-covid-19 0.71 0.94 16
to 17 years
full report
Norway https://www.fhi.no/en/op/novel-coronavirus-facts-advice/ 0.7 0.98 18+ full report
Denmark https://en.ssi.dk 0.83 0.91 18+ full report
Canada https://www.canada.ca/en/public-health/services/diseases/... 0.63 0.99 18+ full report
Missouri https://health.mo.gov/living/healthcondiseases/communicab... 0.57 0.95 18+ full report
Iceland https://www.covid.is/english 0.87 0.83 16
to 17 years
full report
Finland https://www.suomi.fi/citizen/health-and-medical-care/coro... 0.32 1 13
to 14 years
full report
Quebec https://www.quebec.ca/en/health/health-issues/a-z/2019-co... 0.56 0.95 18+ full report
Denmark https://www.ssi.dk/ 0.82 0.93 18+ full report
San Francisco https://sf.gov/topics/coronavirus-covid-19 0.51 0.88 13
to 14 years
full report
Ireland https://www2.hse.ie/coronavirus/ 0.53 0.97 18+ full report
Wales https://llyw.cymru/coronafeirws 0.87 0.98 tbd full report
Antigua and Barbuda https://ab.gov.ag/detail_page.php?page=42 0.89 0.66 17
to 18 years
full report
Suriname http://health.gov.sr/ 0.78 0.88 18+ full report
Belgium https://www.info-coronavirus.be/fr/ 0.87 0.71 18+ full report
New York https://www.health.ny.gov/diseases/communicable/coronavirus/ 0.34 0.93 17
to 18 years
full report
Utah https://coronavirus.utah.gov/ 0.41 0.91 18+ full report
New York https://coronavirus.health.ny.gov/home 0.34 0.93 17
to 18 years
full report
Switzerland https://www.bag.admin.ch/bag/en/home/krankheiten/ausbruec... 0.55 0.85 18+ full report
Austria https://www.oesterreich.gv.at/public.html 0.8 0.76 18+ full report
New Zealand https://covid19.govt.nz/ 0.29 0.9 12
to 13 years
full report
London https://www.london.gov.uk/about-us/organisations-we-work/... 0.75 0.94 tbd full report
Cuba https://www.presidencia.gob.cu/es/cuba/covid-19/ 0.37 0.83 12
to 13 years
full report
Queensland https://www.qld.gov.au/health/conditions/health-alerts/co... 0.34 0.86 13
to 14 years
full report
Alberta https://www.alberta.ca/coronavirus-info-for-albertans.aspx 0.36 0.9 18+ full report
Germany https://www.bundesgesundheitsministerium.de/coronavirus.html 0.49 0.84 18+ full report
Slovakia https://korona.gov.sk/ 0.75 0.79 18+ full report
Scotland https://www.nhsinform.scot/coronavirus 0.48 0.88 18+ full report
Argentina https://www.argentina.gob.ar/salud/coronavirus-COVID-19 0.31 0.87 14
to 15 years
full report
Oregon https://www.oregon.gov/oha/PH/DISEASESCONDITIONS/DISEASES... 0.42 0 8
to 9 years
full report
Vermont https://www.healthvermont.gov/response/infectious-disease... 0.23 0.88 12
to 13 years
full report
Mendoza https://covid19mendoza.com/ 0.49 0.88 18+ full report
Chile https://www.gob.cl/coronavirus/ 0.66 0.91 tbd full report
Manitoba https://manitoba.ca/covid19/ 0.27 0.92 18+ full report
Yukon https://yukon.ca/covid-19 0.29 0.94 18+ full report
El Salvador https://covid19.gob.sv/ 0.15 0.94 15
to 16 years
full report
New Brunswick https://www2.gnb.ca/content/gnb/en/departments/ocmoh/cdc/... 0.38 0.98 tbd full report
Republic of Guyana https://motp.gov.gy/index.php/2015-07-20-18-49-38/2015-07... 0.64 0.9 tbd full report
Columbia https://coronaviruscolombia.gov.co/ 0.2 1 18+ full report
Michigan https://www.michigan.gov/coronavirus 0.09 0.96 13
to 14 years
full report
Uganda https://www.health.go.ug/covid/ 0.26 0.76 6
to 7 years
full report
Bolivia https://boliviasegura.gob.bo/ 0.41 0.83 18+ full report
Newfoundland and Labrador https://www.gov.nl.ca/covid-19/ 0.09 0.92 12
to 13 years
full report
Nova Scotia https://novascotia.ca/coronavirus/ 0.54 0.89 tbd full report
New South Wales https://www.nsw.gov.au/covid-19 0.23 0.98 18+ full report
Latvia https://arkartassituacija.gov.lv 0.27 0.8 18+ full report
Costa Rica https://www.ministeriodesalud.go.cr/index.php/ 0.05 0.94 14
to 15 years
full report
Commonwealth of Dominica http://dominica.gov.dm/corona 0.13 0.88 15
to 16 years
full report
Peru https://www.gob.pe/coronavirus 0.28 0.76 18+ full report
Singapore https://www.gov.sg/features/covid-19 0.26 0.8 18+ full report
Dominican Republic https://presidencia.gob.do/coronavirusrd 0.45 0.87 tbd full report
Benin https://www.gouv.bj/coronavirus/ 0.75 0.4 tbd full report
Canada http://www.bccdc.ca/health-info/diseases-conditions/covid-19 0.18 0.64 13
to 14 years
full report
Brazil https://coronavirus.saude.gov.br/ 0.32 0.63 18+ full report
Grenada https://covid19.gov.gd/ 0.14 0.72 13
to 14 years
full report
Delaware https://dhss.delaware.gov/dhss/dph/index.html 0.13 0.87 18+ full report
Spain https://www.mscbs.gob.es/en/profesionales/saludPublica/cc... 0.31 0.9 tbd full report
Victoria https://www.vic.gov.au/coronavirus 0.24 0.85 18+ full report
Saint Lucia https://www.covid19response.lc/ 0.47 0.67 tbd full report
Saint Vincent and the Grenadines http://health.gov.vc/health/index.php/c 0.31 0.88 tbd full report
Finland https://thl.fi/en/web/infectious-diseases-and-vaccination... 0.26 0.8 18+ full report
Paraguay https://www.mspbs.gov.py/covid-19.php 0.46 0.65 tbd full report
Ohio https://coronavirus.ohio.gov/wps/portal/gov/covid-19/home 0.04 0.88 18+ full report
Nigeria https://covid19.ncdc.gov.ng/ 0.43 0.63 tbd full report
California https://www.cdph.ca.gov/ 0.02 0.95 18+ full report
Rhode Island https://health.ri.gov/covid 0.09 0.79 18+ full report
Washington https://www.doh.wa.gov/Coronavirus/Workplace 0.12 0.96 tbd full report
Indiana https://coronavirus.in.gov/ 0.17 0.92 tbd full report
Uruguay https://www.gub.uy/ministerio-salud-publica/coronavirus 0.18 0.91 tbd full report
Connecticut https://portal.ct.gov/coronavirus 0.21 0.89 tbd full report
Idaho https://coronavirus.idaho.gov/ 0.08 0.97 tbd full report
Ecuador https://coronavirusecuador.com/ 0.15 0.91 tbd full report
Washington https://www.doh.wa.gov/emergencies/coronavirus 0.06 0.95 tbd full report
Maryland https://phpa.health.maryland.gov/Pages/Novel-coronavirus.aspx 0.09 0.93 tbd full report
Buenos Aires https://www.buenosaires.gob.ar/coronavirus 0.14 0.7 18+ full report
Barbados https://www.gov.bb/coronavirus 0.01 0.59 15
to 16 years
full report
South Korea http://www.health.go.ke/covid-19/ 0.23 0.71 tbd full report
South Korea http://www.mohw.go.kr/react/index.jsp 0.2 0.73 tbd full report
Mexico https://coronavirus.gob.mx/ 0.1 0.53 18+ full report
Jamaica https://jamcovid19.moh.gov.jm/index.html 0.0 0.74 18+ full report
Haiti https://www.communication.gouv.ht/covid19/ 0.08 0.84 tbd full report
Trinidad and Tobago http://www.ttconnect.gov.tt/gortt/portal/ttconnect/!ut/p/... 0.03 0.66 18+ full report
Bahamas https://www.bahamas.gov.bs 0.18 0.31 tbd full report
Ecuador https://coronavirusecuador.com/fallecidos/ 0 0.9 tbd full report
Honduras https://covid19honduras.org/ 0.04 0.78 tbd full report
Guatemala https://www.mspas.gob.gt/index.php/noticias/covid-19/coro... 0.03 0.72 tbd full report
Malaysia https://www.malaysia.gov.my/portal/content/30936 0.01 0.71 tbd full report
Venezuela http://www.presidencia.gob.ve/Site/Web/Principal/paginas/... 0.03 0.55 tbd full report